Cookie Policy — Voxcierge

This Cookie Policy explains what cookies are, which cookies we use on the Voxcierge website, and how you can manage your preferences. We comply with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and ICO guidance on cookies.

1. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "session" cookies (deleted when you close your browser) or "persistent" cookies (which remain on your device for a set period).

2. How We Use Cookies

We use cookies for the following purposes:

Essential cookies — necessary for the website to function. These cannot be switched off.
Analytics cookies — help us understand how visitors interact with our site so we can improve it. These are only set with your consent.
Functional cookies — remember your preferences (such as cookie consent). These are set when you interact with our consent banner.

We do not use advertising, targeting, or third-party social media cookies.

3. Cookies We Use

Essential & Functional Cookies

Name	Type	Purpose	Duration
vc_consent	Functional	Stores your cookie consent preference (accepted or declined)	365 days

Analytics Cookies (Google Analytics 4)

These cookies are only set if you click "Accept All" on our cookie banner.

Name	Type	Purpose	Duration
_ga	Analytics	Registers a unique ID used to generate statistical data on how you use the website	2 years
_ga_XXXXXXXX	Analytics	Used by Google Analytics 4 to persist session state	2 years
_gid	Analytics	Registers a unique ID used to generate statistical data on how you use the website	24 hours
_gat	Analytics	Used to throttle request rate to Google Analytics	1 minute

Google Analytics is configured with IP anonymisation enabled. Data is processed by Google LLC under Standard Contractual Clauses. For more information, see Google's Privacy Policy.

4. Your Consent

When you first visit our website, we display a cookie banner asking for your consent to use analytics cookies. You can:

Accept All — enables essential, functional and analytics cookies
Decline — only essential and functional cookies will be used

Your preference is saved for 365 days. You can change your preference at any time by clearing your browser cookies or using the button below.

5. Managing Cookies in Your Browser

You can also control cookies directly through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that blocking all cookies may affect the functionality of some websites.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our data practices. We will post any changes on this page with a revised "last updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Voxcierge Ai Ltd
Email: privacy@voxcierge.ai
Address: First Floor Swan Building, 20 Swan Street, Manchester, England, M4 5JW, United Kingdom

You can also contact the ICO if you have concerns about how we handle your data: ico.org.uk